When will my order be shipped?

As soon as your order has been confirmed and you receive the confirmation email, it will take our artisans and craftsmen two (02) to four (04) weeks to create your unique piece of art and ship it to you. Once it has been dispatched from our workshop, you will receive an email from us with the shipping details and estimated delivery date.

What is White Domus Designs Return and Exchange policy?

At White Domus we do not accept returns or exchanges. You are the artist of your artwork and our craftsmen make it according to your specifications, making each order unique. This level of personalization of art cannot be refunded or exchanged.

What happens if I receive a defective item?

At White Domus Designs we have strict quality control in our premises, ensuring always the highest quality of all our products. In the unlikely event that you receive your artwork with scratches you can contact us for a replacement of the damaged piece. Please note that we only accept replacement requests within the first twentyfour (24) hours of receiving the item, and that the claim must be accompanied by photographs of the damaged piece or videographic evidence.

Please note that the dents around your artwork are organic and a part of our design language and therefore do not constitute a defect in the artwork.

What is White Domus Designs Cancellation policy?

Once your order has been confirmed, our team starts working on your personalized art. Therefore, cancellation of your order is not accepted.

I just placed an order but I want to modify it.
Can I?

There are slight modifications that can be accommodated to your artwork if communicated to the team on time, such as change of colour or adding more items to the artwork. If you wish to modify your order, please contact us immediately at: +91 99713 21803 or email us or hello@whitedomus.com.

Any additional questions?
Give us a call!
We’re always happy to help


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