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FAQ Page

What is so special about White Domus Designs?

Are you looking for something different than what is usually available in the market? Something that is bold and makes a statement? You’ve come to the right place! We create unique designs with a unique look and feel and the highest quality. Our décor pieces will add fluidity to your space as opposed to the regular square/rectangle picture or mirror.

Read about White Domus Designs here or check out our work here

What is the material?

All our products are made of stainless steel grade 304, the highest grade of stainless steel. It’s unique properties and high durability make it the perfect choice for art pieces that will last a lifetime.

Will the colours fade away or will the metal rust?

The grade of stainless steel we use has excellent corrosion resistance properties. Whether you place it indoors or outdoors, you are assured that your artwork will not rust.

How can I maintain and clean my art piece?

The beauty about working with stainless steel is that it does not require any maintenance. The only care it needs is the occasional dust removal. Just wipe your art with a dry soft cloth to remove dust.

How do I make sure I order the right size?

If you are not sure about the right size for your wall, reach out to us! If you share your wall size with us, our team will recommend the best size for your space. You can email us at hello@whitedomus.com or contact us here.

I’d like something customised for my space. Can you tailor-make something on request?

Yes we can. When personalising your order you have two options:

  1. Customization: we offer a wide range of installation art concepts that can be customized to suit the size of the space, color themes and taste of the customer. 
  2. Bespoke: Our team of designers and artists can create truly unique Bespoke Art Installations for any space, size or specification.

The possibilities are endless! Check out how you can create your own metal art with White Domus Designs here.

Is there a warranty?

Yes. White Domus Designs warrant that our artworks are free from manufacturing defects (in material or workmanship) for a period of 2 years from the date of purchase. This does not cover scratches or damages caused by accident, abuse, neglect, improper use or unauthorized modifications.

Do I need to hire an expert to do the installation?

No you don’t, you can do it yourself! 

We embody the full DIY spirit. That is why our wall décor is very easy to install. The pieces are not heavy, making it easy to hang on the wall. We have also created a step-by-step tutorial on how to install your White Domus Designs art to make it easier. Check it out here (link to the page in our website with the info).

Do I need to buy any special tool to install the décor piece?

Do you have a drilling machine? Because that is all you need! When we pack your art piece we include all the hardware you need to hang it yourself.

Can the installation be relocated?

Of course! Your art, your rules! It’s as easy to install as it is to deinstall, pack and relocate. Check out our “How to guide” here. (link to the page in our website with the info)

How much time will it take you to ship the product?

Once the payment has been done and confirmed, it can take our artisans and craftsmen two (02) to four (04) weeks to dispatch the products.

Do you ship internationally?

Yes we do!

How do I make changes to an order I’ve already placed?

Once your order is confirmed, our artisans immediately start working on it. If you want to make any changes, please contact us immediately. We will only be able to accommodate the changes if it is possible at that point of time.

Can I order/enquire about items other than the ones mentioned on the virtual shop website?

Yes, you can inquire about any item that is on our catalogue or get in touch with us to create a bespoke art piece for you.

What are your payment methods?

We accept debit cards, credit cards, UPI, and Net Banking.
Cash On Delivery only available in NCR/Delhi Region.

What is the refund policy?

We make each piece to order, so we do not accept returned artworks. We will however replace any items that have been damaged during shipping. Any damage must be brought to our notice within twentyfour (24) hours of delivery along with photographic evidence. Any additional questions? Give us a call! We’re always happy to help.

Any additional questions?
Give us a call!
We’re always happy to help

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